m2hycon - let's do data science
Migra­tion forecast

Recognize who is leaving - and act before it happens

Churn predic­tion: stop customer losses before they occurn

Every lost customer costs – sales, trust, market share. Our churn predic­tion solution recognizes at an early stage which custo­mers are most likely to churn. Based on usage data, service inter­ac­tions, payment behavior, satis­fac­tion and other signals, our AI predicts who needs to take action.

This allows you to target customer loyalty measures where they will have the greatest effect – effici­ently, measur­ably and preven­tively.
More loyalty, fewer losses, proac­tive action

Churn predic­tion – your solution for streng­thening customer loyalty.

Don’t react to lost custo­mers – act before they leave.

Machine learning-based churn models

Our models analyze histo­rical cancel­la­tions and current behavior - and calcu­late an indivi­dual churn risk per customer.

Risk segmen­ta­tion & scoring

Custo­mers are grouped accor­ding to churn proba­bi­lity - to priori­tize measures by segment, region or product.

Integra­tion in CRM, Marke­ting & Service

Churn scores are available where decis­ions are made - e.g. in sales, customer service or reten­tion teams.

Action trigge­ring & automa­tion

Syste­matic trigge­ring of measures - e.g. reten­tion campaigns, discounts, personal contact, service calls or upgrades.

At a glance

Your benefits with intel­li­gent churn forecas­ting

Reduce customer losses

Act before it’s too late – with a precise risk forecast.

More targeted control of measures

Use reten­tion measures where they achieve the greatest ROI.

Increase customer satis­fac­tion and lifetime value

Streng­then relati­onships and prevent escala­tions at an early stage.

Automa­tion & scala­bi­lity

From risk detec­tion to the trigge­ring of measures – automated, integrated, scalable.

Trans­pa­rency & control security

Recognize churn drivers, measure success and adjust your strategy based on data.

Support

How we support you with the intro­duc­tion of your churn predic­tion

Churn driver analysis & database struc­ture

We identify relevant influen­cing factors and prepare your customer data for forecas­ting models in a struc­tured manner.

Interested?

Let's evaluate initial indica­tors and hypotheses together.
Request now

Model training & valida­tion

Our models learn from your histo­rical data - with scoring, segmen­ta­tion and valida­tion.

Curious?

Test the forecast quality in a pilot area or with a defined customer segment.
Make an appoint­ment

Integra­tion & alert logic

Churn scores flow into your CRM, campaign or BI systems - inclu­ding trigger logic and alerts.

Convinced?

Start with a use case and set up a company-wide reten­tion system.
Get in touch with us

Campaign develo­p­ment & perfor­mance measu­re­ment

We help with the develo­p­ment of suitable measures, test logic and KPI tracking - measurable, itera­tive, strategic.

Find out more?

Turn churn data into action intel­li­gence - for sustainable customer loyalty.
To the project inquiry
Project request

Keep custo­mers before they cancel.

With intel­li­gent churn forecas­ting, you can recognize risks early on and take targeted action. Get a non-binding consul­ta­tion now!

m2hycon - Michael Mederer

Dr. Michael Mederer

Chief Execu­tive Officer

Contact us:

Dr. Michael Mederer
Chief Execu­tive Officer
ed.no1768388743cyh2m1768388743@mm1768388743
+49 (0) 40 – 369 397 93

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Projektanfrage

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Project request

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